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Plans and billing

Plans and billing

How ASDK plans work: what each plan includes, the free trial of your first workspace, usage limits, and how to change your plan from the dashboard.

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On this page

Every ASDK workspace is on one plan. The plan decides which agents your sites can use, which features you get, and how much you can use each month: answers, pages of knowledge, sites and seats. The current plans and prices are on the pricing page.

Where to see your plan

Open Billing in the dashboard. It shows:

  • Your plan and its status: trial, Free, active, payment due or canceled.
  • The trial countdown while your first workspace is in its free trial.
  • Usage this month: answers, pages of knowledge, sites and seats, each against its limit. See usage and limits.
  • The plans, billed monthly or annually, with a button to change your plan.

Every member of a workspace can see its plan and usage. Owners and admins can change the plan.

What a plan decides

Decided by the plan
AgentsChat and Agent-Ready on every plan; Sales from Pro. Agents marked "coming soon" switch on when they are released.
FeaturesFor example the "What visitors ask" insights and AI-agent visit analytics (Pro and higher).
The badgeFree and Starter show a small "Powered by ASDK" badge in the widget; Pro and higher don't.
LimitsAnswers a month, pages of knowledge, sites and seats.

When a plan doesn't include something, the dashboard says which plan does and links to Billing. Your settings are kept either way: an agent you switched on stays switched on, and it starts answering again when your plan includes it.

Paying

ASDK doesn't take card payments yet. When you ask for a paid plan, the ASDK team switches your workspace within one business day and emails you an invoice. There is no card on file, and nothing is charged automatically.