Chat
Early accessAnswers from your website
Answers visitors’ questions from your pages, docs and Q&A, links its sources and hands over what it can’t answer.
From the Free plan
Coming soonPlanned for the Starter plan
Site search that answers the question, not just the keywords
Search will replace your search box with a short answer from your own content, followed by the pages that back it up. It’s coming soon: join the waitlist and we’ll tell you when you can try it.
- Trial
- After launch
- Knowledge
- Shared with every agent
- Setup
- One script for every agent
Keyword search fails the questions people actually type
Visitors type whole questions into search boxes. Keyword search answers with a list of loosely related pages and leaves the reading to them, and the visitor who searched with intent leaves with nothing.
“Do you ship to Canada?” returns 40 blog posts
The answer is on your shipping page, but keyword search ranks it below every article that mentions Canada once. The visitor gives up after the first screen.
No results for the words customers use
Your docs say “single sign-on”; your buyers type “SSO login”. Keyword search finds nothing, and the visitor assumes you don’t have it.
Failed searches vanish
Searches that found nothing are the clearest list of missing content you will ever get, and they rarely reach the person who writes your pages.
How Search will work
Swap the search box
Search will take over the results of your existing search box, using the same script as your other agents.
Visitors search in their own words
A query like “which plan has SSO?” will get a two- or three-sentence answer from your knowledge base, with links to the pages it used.
The best pages follow the answer
Under the answer, Search will list the most relevant pages, so people who prefer to browse can still browse.
Learn from searches that failed
Queries without a good answer will go to a “searched but not found” list in your dashboard, so you know which page to write or fix.
An answer first, then the pages
What it will doSearch is coming soon. This section describes what we are building, and details may change before launch.
Best pages by meaning
The most relevant pages for the query, ranked by what the words mean rather than by exact keyword matches.
Preview of a planned agent. Northwind Logistics is a fictional company. Searched but not found
A list of the queries your site couldn’t answer and how often each one comes up.
Preview of a planned agent. Northwind Logistics is a fictional company.
Also planned for Search
Answer at the top
A short answer above the results, written from your content and linked to the pages it came from.
Same knowledge as Chat
Search and Chat will read from one knowledge base, so a fix to one page improves both.
One query, one answer, three pages
A shopper types a question into the search box and gets the answer before the list of pages.
What to notice
- The answer comes first, with the pages it is based on.
- The best pages are still there for people who want to browse.
- Searches without a good answer are collected for you.
SearchSearch this siteExample
- Search this site: do you ship to canadaEsc
- AI answer
Yes. Standard orders ship to Canada in 5–7 business days. Duties and taxes are calculated at checkout, so there is nothing to pay on delivery.
Sources: 1Shipping and delivery2International orders - Best pages
- Shipping and delivery
/shippingDelivery times and costs by country, including Canada and Mexico. - International orders
/help/internationalDuties, taxes and customs forms for orders outside the US. - Returns from outside the US
/help/returns-internationalHow to send an item back from Canada and get a refund.
- Shipping and delivery
- Searched but not found this week: “net 60 payment terms” (9 searches)
For sites where the right page exists but is hard to find
E-commerce and parts suppliers
Help buyers find the right part, size or compatibility answer without scrolling through a page of results.
SaaS documentation
Turn docs search into answers that link to the exact setup page.
Content-heavy sites
Sites with hundreds of guides, articles or service pages, where visitors know what they want but not where it lives.
Industrial and B2B suppliers
Let engineers search product lines and specifications in their own words, not your catalog’s naming.
Plans that include Search
- Free$0/monthNot included
- StarterStarts here$39/monthIncluded
- Pro$129/monthIncluded
- Business$349/monthIncluded
- Agencyfrom $499/monthIncluded
Search is planned for the Starter plan, $39/month, and every plan above it. Join the waitlist now and switch it on once it launches.
Once Search launches, the 14-day trial will include it.
Questions about Search
Something else? Write to hello@asdk.com
When will Search be available?
Search is coming soon. We don’t publish dates we can’t keep; join the waitlist and we’ll let you know when you can try it on your site.
Will Search replace my existing search?
That’s the plan: it will take over the results of your search box and show an answer and the best pages instead of a plain list of keyword matches.
Where will the answers come from?
From the same knowledge base as Chat: your pages, docs and Q&A. Every answer will link the pages it used, and when nothing fits, Search will say so and show the closest pages instead.
What is “searched but not found”?
A dashboard list of the searches your content couldn’t answer, with how often each one appears. It’s the quickest way to decide what to write or fix next.
Which plans will include Search?
Search is planned for Starter ($39 a month, or $31 a month billed annually) and every plan above it. Starter also includes Chat and Agent-Ready, which you can use now.
How is Search different from Chat?
Chat is a conversation in a widget: visitors ask, follow up and leave their details. Search will live in your search box and answer one query at a time, with the best pages underneath. Both will use the same knowledge base.
Can I try something similar today?
Yes. Chat answers questions from the same knowledge base today, so you can judge the quality of answers on your own content while Search is being built.
Be first to try Search
Search is coming soon. Join the waitlist and we’ll let you know when it’s ready for your site.