Add AI agents to a Shopify store with ASDK

Shopify stores get the same kinds of questions every day: does this come in another size, how long does shipping take to my country, can I return it, do you sell wholesale. ASDK puts AI agents on your storefront that answer those questions from your own product pages and policies, and make your catalog easier for AI assistants to describe. Today you add it with one script tag in your theme. A Shopify app that does the same without code is coming soon.

What ASDK adds to a Shopify store

ASDK builds one knowledge base from your store's public pages, such as products, collections, shipping and returns policies and your FAQ, plus any documents you upload, like size charts or wholesale terms. Every agent answers from it.

• Chat (early access, from the Free plan) answers shoppers' questions about products, shipping and returns from your pages, links the page each answer came from, and offers to take contact details when it cannot help.
• Agent-Ready (early access, from the Free plan) publishes what your knowledge base knows in formats AI assistants read well, so a shopper who asks an assistant about your products gets an answer based on your own pages.
• Sales (early access, from the Pro plan) fits stores that also sell to businesses: it asks your qualifying questions about volumes and terms and offers a call to buyers who fit.
• Search is coming soon. It will answer in place of the store's search box, with links to the products and pages it used.

The agents answer from what your store publishes. They cannot look up orders, change a cart or see customer accounts, and they say so when asked.

An example from a storefront

Imagine a store that sells ceramic cookware. A shopper on a product page asks: "Is this pan oven-safe, and how long does shipping to Canada take?"

Chat finds the passage in the product description that gives the maximum oven temperature and the passage in the shipping policy that lists delivery times for Canada. It answers both parts in two short sentences and links the product page and the shipping policy, so the shopper can check.

If the shipping policy says nothing about Canada, Chat says it does not know rather than guessing, and offers to pass the question to your team with the shopper's email. That gap is also worth fixing on the policy page itself, because the next shopper will ask the same thing. The glossary explains this kind of grounding.

Install today: one line in theme.liquid

Every page of a Shopify storefront is wrapped by your theme's main layout file, theme.liquid. Paste your snippet from the dashboard's Install page there, on the line just above the closing body tag:

    <script async src="https://cdn.asdk.com/v1/asdk.js" data-site-id="SITE_ID"></script>
  </body>

Shopify's help center explains how to edit theme code (checked October 2026). Duplicate your theme first, so you can go back to the original.

The ASDK Shopify app: coming soon

Editing theme.liquid works, but it has two downsides: someone has to edit code, and theme updates can drop the change. The ASDK Shopify app is coming soon and uses Shopify's own mechanism for this, a theme app extension with an app embed block.

According to Shopify's developer documentation, theme app extensions mean merchants don't need to edit theme code, and app embed blocks work in both vintage and Online Store 2.0 themes. Shopify also notes that app embed blocks are turned off after an app is installed until the merchant switches them on under Theme settings → App embeds in the theme editor (both checked October 2026).

So once the app is listed, setup is meant to be: install the app, paste your ASDK site ID into the app embed's settings, switch the embed on and save. Until then, the snippet method above loads exactly the same widget.

What is available and what is coming soon

ASDK as a whole is in early access: the agents work and you can use them, but they may change while we improve them.

Shopify details worth knowing

• Checkout. Checkout pages use their own layout, so the widget does not appear there.
• Theme updates. When you update your theme, Shopify can leave your code changes out of the updated copy. Check the installation again after every update.
• Paid themes you are still trying out. Shopify lets you edit the code of a paid theme only after you buy it.
• Consent banners. If your consent banner holds back scripts until a shopper agrees, the widget loads after consent. It sets no cookies; it keeps a random visitor ID in local storage. See consent managers.

Getting better answers from your store

Shoppers ask about facts that are often scattered across a store. Gather them where an agent can find them:

• Write shipping and returns as text. Delivery times by region, return windows and who pays for returns should be on a policy page, not only in an image or a banner.
• Fill in product descriptions. Materials, dimensions, compatibility and care instructions answer most product questions before anyone has to ask.
• Add an FAQ page. The questions your support inbox sees every week, with short answers, are the easiest passages to cite.
• Upload what is not on the site. Size charts, wholesale terms or spec sheets in PDF can go into the knowledge base as documents.

To see how AI assistants read your store today, run the free Agent Readiness Checker.